Shipping on all our products is free and we endeavor to have all purchases dispatched within 2 working days. On occasion there may be delays to the services.
If you are not entirely satisfied with your purchase you can cancel your order within 14 days of receipt of your ordered goods, we ask that you do this as soon as possible within the 14 days.
If you are returning a product please state the reason for your decision. If you could notify us by email in advance of sending your return parcel - that would be very helpful to us.
Please note that all returned item(s) must be unused and with tags attached in the same manner they were when they left the shop.
Please ensure to pack your product(s) carefully to ensure nothing gets damaged in transit (the good(s) are your responsibility until they reach us).
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
We shall reimburse you within 14 days from the day on which we receive back the goods.
On inspection of the goods if we find that you have not returned the items in the condition they were upon leaving the shop, you will be liable for the value of the goods. In such circumstances, we may not refund the amount and the goods will be returned to you.
Please note that you are required to take reasonable care of the goods prior to returning them. You are liable for any diminished value of the goods resulting from the handling of the goods beyond that necessary to establish their nature, characteristics and functioning. The goods are your responsibility until they reach us, so make sure they’re packed properly and can’t get damaged in transit. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
We recommend that you obtain a proof of postage and to be absolutely sure the items arrive back to our returns section, you should use a tracking service. You are liable for the full cost of return postage
